F Frequently Asked Questions

Why should I consider moving to a retirement village?

There are a variety of personal and practical reasons why someone chooses to move into a retirement village.

  • The option to be free of the maintenance of a larger home, with the freedom to travel knowing your home is being looked after while you are away.
  • The fellowship, friendship and fraternity that is part of village lifestyle is immeasurable, and many activities are available to you for your leisure.
  • The support of caring staff and the knowledge that you are part of a caring and secure environment.

Sharing time with people around the same age and lifestyle as you.

Can I buy off the plan?

Yes you can, this can include design, colour and other personal requests, securing a date for building and completion.
Any personal variations will be priced and signed off before commencement, so you can feel secure with your decision. Details form part of your contract.
The only feature not included in your villa is the window furnishings. As they are a personal preference we feel that is important that you choose what suits your decor and personal taste. So it is best to get what you want right from the very beginning!

What prices are the villas?

The villas range from $410,000 to $435,000 depending on what design you choose and any variations/upgrades you request. .

The villas are only for purchase. We do not provide rental villas.

Can I bring a pet?

Yes, we understand the strong bond that develops with pet ownership and subject to approval from the Village Manager, pets are allowed provided they meet a few reasonable conditions covering their ongoing care and management. There is a veterinary clinic adjacent to the village for your four legged friends.

What age do I have to be?

Either yourself, your spouse or partner need to be 55 or better. Great for companionship, and sharing the experiences of others close by with people in your age bracket.  We currently have over 179 residents residing in the village (118 villas occupied) and the average age is 74. (Our youngest resident is 60 and our oldest is 95).

What facilities and activities are available?

The Community Centre  provides an arts and crafts room, a consulting suite for visiting podiatrist and hairdresser, a workshop, cinema, entertainment area, commercial kitchen, billards room, games and bar room, table tennis, darts, library, 11 metre pool, showers and changerooms,
Village transport will be available for transport into the town centre on a regular basis, or to organize outings, tours or trips.
An adjoining shopping centre is available  and  includes an IGA supermarket/liquor, bakery, butcher, café, hairdressers, medical centre and pharmacy, craft shop, pizza/pasta restaurant, podiatrist, and dentist.
A residents' vegetable garden, fruit trees and communal BBQ area are situated throughout the village for your use.

Is there a residents' committee?

Yes a committee of elected residents represents all other residents to assist with planning of social activities,  and to raise any issues for discussion on behalf of all residents to Management.

Will I have to pay a deposit fee?

An expression of interest fee of $1000.00 is required for the purpose of reserving your villa/lot and is fully refundable on demand if you change your mind.
A 10% deposit is requested prior to commencement of construction of your villa and on signing of contracts, or by negotiation with management.

What does the service fee cover?

The service fee is the proportion allocated to your villa of the total village outgoings and is payable monthly in advance and is currently $122.50 per week and includes, but is not limited to:

  • Day-to-day management of the village: this will include staffing, Community Centre and common area/garden maintenance.
  • Local Shire Rates, includes drainage and waste collection, and water/sewer rates
  • Monitoring/maintenance of 24 Hour Emergency Response System
  • Front garden and villa building maintenance, villa landscaping maintenance and cleaning of common areas.
  • Building & Public liability insurance
  • Costs associated with facilitating the transport for village residents such as a village bus or taxi card.
  • Public light and power

What you pay for:

  • Telephone (Reduced rental and free calls within the village)
  • Electricity  (Imbedded network giving you a 32% discount)
  • Gas (Natural gas is connected to the Village)
  • Water usage only
  • Upkeep of interior of your villa
  • Contents insurance for your household
  • Maintenance to back garden/yard area of villa
  • Foxtel usage costs, if a subscriber.

Is there a maintenance/gardening facility?

All villa maintenance and gardens in common areas are fully maintained and are covered by your monthly service fee. The rear yard is your responsibility to maintain and to be creative.  We also have communal gardens for you to work in if you like gardening.

Can friends and relatives visit or stay?

Your guests, children and grandchildren are more than welcome at Eastwood Retirement as this is your home, and you should feel free to entertain them in the Community Centre, gardens or your villa. If your guests wish to use the facilities, they must be in your company at all times. Your guests may stay, provided you are also in occupancy, for a temporary basis. Any extended stay is negotiable with Management.

Can I rent or sub-let my villa?

Renting and sub-letting is not permitted, in order to maintain the nature of the village.

Do you have a dispute resolution policy/procedure?

Management is always available to assist and discuss any concerns that you may have, and has an "open door policy" to be available to approach at any time that you should need. It is our objective to assist residents to live harmoniously and without conflict within the village environment.
The Retirement Villages Act has set down a Dispute Resolution procedures process, which is fully outlined in the Residents Agreement and complied with by Eastwood Retirement management.

Can I talk to other residents before making my decision?

Absolutely! We encourage you to meet with current residents to discuss any questions you may have. Who better to ask than those already living here. Our residents are more than happy to meet you at any time or show you through their personlised villa.

Are medical facilities available?

There are no on-site medical facilities, although visiting services can be arranged to be held in the wellness centre. There is a medical, podiatry and dental clinic at the shopping centre adjacent.  All staff have current First Aid certificates, and the 24 hour emergency response system is available for on-call assistance. There is also a privately owned BUPA Aged Care Facility situated near by.

What happens if I go away for a period, i.e. on holidays?

You are free to come and go as you please. All you need to do is notify Management of your intention. Naturally your monthly service fee is payable while you are absent, and we will attend to any maintenance that may occur.

Contact Us

Phone: (03) 5152 9300
Fax: (03) 5152 9329
Mobile: 0457 410 828
Location: 20 Evergreen Way Eastwood 3875

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